Modernize Your Communication with Broadband Dynamics Cloud PBX/UCaaS

Built for Flexibility, Reliability, and Growth

• Fully Managed Service
  Fully managed service. All configuration, updates, and system changes are handled by our experts, freeing up your IT resources for more strategic initiatives.
• Scalable & Future-Proof
  Your business can grow without limitations. With our intuitive cloud-based control panel, you can add users, locations, or features with ease, ensuring your communications scale seamlessly alongside your business needs.
• Redundancy & Uptime Assurance
  With geo-redundant infrastructure and disaster recovery protocols, BBD Cloud PBX/UCaaS ensures your communication is always available, even in the event of an outage, making it the ideal solution for businesses requiring business continuity.
• Integrated Call Detail Records Reports
  BBD Cloud PBX/UCaaS offers detailed call reporting, call detail records (CDRs), and real-time call analytics, empowering you to monitor performance, track usage, and optimize your communication strategy.

• Two-Way or Bulk SMS
  Send and receive SMS messages directly from the system. Users can engage in two-way messaging for efficient communication with clients or customers. Additionally, the system supports bulk SMS, which is ideal for sending marketing messages, alerts, or important notifications to large groups of recipients.
• Call Recording and Quality Assurance
  Record calls for compliance, quality control, and training purposes. Manage both voice and non-voice interactions to ensure all customer touchpoints are captured. Access recorded calls for quality assurance, training, or compliance purposes with options to playback or download recordings.
• Unlimited IVRs (Interactive Voice Response)
  Create custom IVR systems that route calls efficiently and intuitively to the right department or information, improving the customer experience and reducing wait times.
• Call Queuing (ACD – Automatic Call Distribution)
  Organize and prioritize calls automatically to ensure efficient call handling, reducing wait times and improving service levels.
• Integrated IOS and Android Mobile Application
  Features such as call forwarding, voicemail, and push notifications for incoming calls and messages are all supported, ensuring that users remain connected .

Additional Features to Enhance Your PBX/UCAAS System

BBD Cloud PBX/UCaaS offers additional features that support your organization’s growth and communication needs:

READY TO TRANSFORM YOUR COMMUNICATION?

Take your business communication to the next level with BBD Cloud PBX/UCaaS solution that helps you stay connected and efficient. Whether you’re a small team or a growing enterprise, our scalable cloud-based solution is designed to meet your needs. Schedule a demo and start using BBD Cloud PBX/UCaaS Today!